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Delloop staffers tell it as they see it.

E-Commerce: Where we went wrong.

“Retailers no longer have Customers — Now Customers have Retailers” … Read More

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Customer-Centricity: more than a Buzz Word

The buzz word across the whole of the retail industry is CUSTOMER-CENTRICITY. For some this simply equates to using whatever measures necessary to increase profits from your best customers. To others it’s about putting your customer first and at the … Read More

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