We are Delloop
We reduce e-commerce operational costs, increase efficiency, boost customer retention
and more by facilitating …
a Perfect Customer Experience
Awesome features for all
How do we do it?
21st Century E-Commerce
The Delloop Ecosystem
We’re closing the loop, delivering a perfect customer experience through the adoption of LiQuID technology and new processes. Securely and efficiently connecting the customer to the retailer, manufacturer and shipper
Low Cost Solution
Quick Return on Investment
Fast, low cost integration with existing legacy systems via API or plugin. Customer driven processes reduce costs, overheads and shift the flow of value by capturing lost revenues, thereby creating new revenues
Ongoing benefits for all
Although built on the correct premise that a happy customer is a returning customer, Delloop actually makes sense for all the parties involved in e-commerce and brings with it a revolution in customer service that promotes profitability and competitiveness
E-Commerce Customer Facts & Industry Insights
Increase in sales when customers feel supported
Up to 95% increase in profit by raising retention rates 5%
Don't on-buy goods due to poor customer support
Testimonials...well they could be!
what Would Customers Think of us?
I really like ****'s product range and fast shipping, but, I have had nothing but problems getting through to their customer support when I received a faulty product. I was made to wait and wait before being issued a Returns Authorisation and even then I had to repeat my complaint again and do my own follow-up!
I now only purchase from Delloop partner stores and my returns are simple to initiate with the press of a button. Plus Delloop does all the followup for me too.
Previously I had purchased a **** online and found that it had started failing. When I tried to find the original order, so I could claim under warranty I just couldn't remember where I bought it, the registration details or date date of purchase. Too hard, I just decided to give up.
With Delloop, all my orders, from any Delloop partner sites are automaticaly logged for me in one place. Dellloop stores payment methods, serial numbers, delivery details etc. It even issues a pre-warning when each warranty period is about to expire.
**** kept leaving my food shopping way too close to the dog kennels. It was inconsiderate at best and a health hazard at worst. I spoke to the drivers many times, but nothing ever happened.
Now I simply use the automated Delloop APP to photograph and upload my complaint to the customer service department. Right away I get a message from the shipper registering the issue and what's more I never to call anyone as the followup is also logged on the my member page.
Integrating Partners and Inviting Members now
Why not become part of the solution?
Enjoy the operational savings, efficiency and other benefits by becoming a Delloop partner or Member.