Delloop Members enjoy a closer connection to the stores and brands where they shop. Using either the Mobile App or online, the Web App, they can view shopping history, warranty status and message Retailers/Brands.
With the Mobile App, Members can take photos or scan QR codes, They can also enjoy the online dashboard with its larger screen space that allows for more complicated sorting, filtering and searching.
Check out all the functionality and goodies!
Members see a list of all their current purchases and the status of each of them – ‘Processing’ / ‘On Hold’ / ‘Cancelled’ / etc. both on their Mobile APP or in the online Web App.
Members have access to a range of statistics about their Favourite Retailers and Number of Purchases made per Store. There is also a tally of the Incentive and Affiliate points they have accumulated. A Warranty graph depicts the total number of products that have warranties.
Members can report a Delivery Issue by messaging the Retailer directly using the Mobile or Web App. Automatically attached to each message is the relevant Customer and Order Information. The Retailer responds to the Customer via this channel. Members can view the full history of their communication with Retailers.
A list is automatically compiled of the stores where a Member shops frequently and the URL of each store is provided for easy access.
Members receive Alerts from Retailers about important information – an upcoming sale, product launch, run-out or recall, change in opening hours. A full list of current Alerts, from every Retailer, can be seen in the Alerts list.
Members see a list of all their shopping history from every Retailer on their Mobile APP and Web App. They can click on each order to see the full details. Each order has a ‘Buy it Again’ button that takes the Customer back to the store where they bought it.
When a Member clicks on the Warranty graph on the Member Dashboard they are taken to a full list of all their products that have warranties and the current warranty status of each product – In Warranty (green), Nearing Expiry (orange), Expired (red).
Members can use the Apps to message a Retailer directly for Pre and Post-sales help, Technical Support, Warranty Claims or to make a General enquiry. Each Query is accompanied by the relevant Customer/Order information for fast resolution. The Retailer responds via this channel. A full history of communication is visible.
With every delivery a Member receives an Incentive from the Retailer. Using the Apps they scan the QR code on the outer package to reveal details of the Incentive. Later they can see the Incentive in a comprehensive list. Incentives, like Discounts and Free Shipping, can be used on future orders.
Similar to Alerts, Retailers can send relevant Offers to Members, including Discounts, Bonuses, Free Shipping, Free Products. Members can view a full list of current Offers they have been sent.
Becoming a Delloop member has many other benefits too.
Each time a parcel arrives you'll be rewarded for being a loyal customer. Incentives include discounts, free products, cash savings, extended warranties and a host of other goodies. All because you’re a Delloop Member.
Sound good?
Keep track of all your online purchases in your personal dashboard. View all your orders. See your spending. Easily contact a Retailer with any query and see all your previous queries. You control your own data!
About time right?
Delloop keeps track of the warranty dates of all your purchases and reminds you when they’re close to expiring. No need to guess if you can make a warranty claim, you will know.
Cool right?
It couldn’t be easier!
Become a Delloop Member by joining now, or the next time you receive a package with the Delloop QR Code and logo, click to enjoy a freebie or personalised offer and automatically become a Member.
See all your transactions in one place on your Delloop dashboard. Keep track of your spending and product warranties and communicate easily with retailers when you need help.
As a Delloop Member you have Priority Checkout with all Delloop Partner Retailers. Just click the Delloop logo and all your details are filled in. Then all you need to do is pay and go!
When you need help from a Retailer for a Delivery Issue, Technical Support, or for a Query, use the Delloop APP for fast efficient help.
Not all features available at launch.